|
 "TOP
PICK" OPPORTUNITIES |
 |
|
|
|
|
|
"By the end of 2005, over 50% of
households in the US alone will be involved in a home based
business"
Prior Articles
Article Archives
|
|
|
 |
|
|
WELCOME
TO THE HOMENETPRO.COM BLOG
|
|
|
|
|
|
|
|
Archive for August, 2008
Sunday, August 17th 2008
Even the best business ideas fail because they lack in the area of customer service. Customer service is the backbone and starting point for any successful business. How do businesses succeed? Ask any business owner and they will tell you because of their customers. Ask any customer why they visit one business over another and your answer will likely be customer service.
The following are the top five tips for good customer service.
Tip #1 – You Value Your Customers, Now Let Them Know It
Your customers want to feel as though you value them, they want to believe that when they contact you for any reason that you are going to be in tune with them, giving them attention, listening to what they have to say, and being respectful all at the same time. For a short period of time, your customer, when they contact or visit you, wants to feel like they are the most important person in your world at that very moment.
Tip #2 – Understand That Time Is Of Essence
Your customer’s time is just as valuable as your own. When dealing with customers, make sure that you do everything you can to minimize their wait time, answer their questions, and refrain from passing the buck. If there is a question that you cannot answer, you should immediately find out who can answer it and refer the customer to that person. Refrain from passing the customer from person to person in efforts to find the answer, send them to the right person the first time, if at all possible.
Tip #3 – Know Your Business and Employees That Know Your Business
There is nothing worse in customer service than a customer who gets a sales person or operator who has no clue as to what they are talking about. You want to make sure that you, your-self, as well as any person working with you that must deal with customers have extensive knowledge of your entire business. This means every element from prices to products to services and all the way down to promotions, guarantees, as well as policies.
Tip #4 – Remain Cordial Even In The Face Of Anger
In customer service, you should expect to deal with difficult and demanding customers. However, you should have the ability to deal with these types of customers without losing your own cool, your respect, your attention, and your listening skills. If you are nice to them, chances are their attitudes will change while dealing with you. Make sure that you make every effort to resolve their problems and keep them as a customer in the future.
Tip #5 – Remember Why You Have A Job
Let’s face it, if there were no customers, you wouldn’t have a job, it is as simple as that. The customer is the total basis to your business, without them it wouldn’t exist. Therefore, you have to keep them happy and be sure that you are providing them with good customer service at all costs. This means you need to answer their questions, help them in finding what they need, solve their problems, and meet their demands in a quick, but professional fashion.
When you want to provide good customer service in your business, the above five tips are the elements you need to be looking at and considering.
posted by Chris Simpson
No Comments »
Saturday, August 16th 2008
When you are in a situation to start outsourcing the work that your company is bringing in, you’ll find that there are many things that you need to think about. Outsourcing means relying on another company or individual’s product or expertise when it comes to what reputation that your company will be enjoying, so take some time to really think about what this means.
When it comes to outsourcing, you’ll find that there are many opportunities for you, to be taken advantage of, or for you to lose money, so make sure that before you start looking for a provider that you keep a few things in mind.
The first thing that you need to do is to think about the service that you are looking to have outsourced. What is the market like, and what can you expect to pay? You’d be surprised how easy it is to get tricked or ripped off if you only look at one provider, so make sure that you take a look around. If you have any friends who have outsourced before, take some time to ask them what their experience has been.
When you find a company that you might be interested in using, take some time to research them. What do other sites say about them? What are their reviews and their testimonials like? Do they have a sample of the work that they have done to show you? When you are thinking about making sure that you can find the right people to work with you, see what everyone else has been saying and take it into account. One negative review might not mean much, but if you see several, move on!
Another thing that you need to think about is making sure that you can depend on them. Send them an email or call them, and find out how long it will take for them to respond. Do they have good customer service and do they treat you well? How much are they willing to prioritize the business that you give them? When you are dealing with people for outsourcing, you’ll find that reliability is definitely something that you need to look at, so make sure that you don’t forget about this important factor.
When you are looking to make sure that you can get the results that you need from your outsourced work, remember not to jump in blindly and take advantage of all of the information out there.
posted by Chris Simpson
No Comments »
With everything costing so much in this day in age, free is attractive to anyone, including online business owners. There are a wide variety of free services available on the internet today. These free services might include free web hosting, free graphics, free banners, free domain names, and even other free elements such as guest books, counters, calendars, forums, and shopping carts.
You might be asking yourself as you read this, what is so bad about free? You are thinking that free helps your business save money, it gives you or visitors the services needed, and it is readily available on the internet for your use. These are all true in a sense, but when you really break it down, you will see why using free services is a bad idea for your business.
What kind of negative impact can free services have on your business? Let’s have a look:
1. They could actually help an online business lose money
2. They could lower a customer’s trust in the business
3. They could turn a customer away from the start
4. Decrease the reputation of your business
As you can see, even though there are only four negative elements, they are powerful elements none-the-less. Why would anyone want that kind of negative impact on their business, just to save a few bucks? Let’s have a closer look at each element.
They Could Actually Help A Business Lose Money
When you use free services, instead of investing into something more solid and appropriate for your business, instead of saving you could actually lose money. This loss of money comes from the fact that you can lose sales and end up making the investment anyways. Why not make the investment from the start and avoid losing sales to figure out that free services will not benefit your online business.
They Could Lower A Customer’s Trust In The Business
People want to trust the businesses they deal with, this is a solid fact. However, if you are using free services, you are essentially saying that you do not believe enough in your business to invest in it. People want a professional business, free services are not always professional and it is very easy to spot something that is free. Therefore, stay away from free hosting or free domains, your customers and bank account will thank you for it.
They Could Turn Away Your Customers From The Start
Free services are extremely noticeable. They all come with fine print, which includes the right to display advertisements when the services are used. These advertisements could be in the form of banners on a page, pop-ups, pop-unders, or landing pages. When customers see these, you can almost bet that they will leave. No one likes to see these types of advertisements.
At the same time, if you use free hosting, instead of www.yourbusiness.com it will be something less attractive such as www.freehosting.yourbusines.com this is harder to remember, less attractive, and is a dead give away that you didn’t take your business serious enough to invest in quality hosting. Plus, this type of hosting does not have good uptime or dependability either.
If you do not want to decrease the reputation of your online business and drive your customers away, it is a good idea to start out the right way and avoid free services all together.
posted by Chris Simpson
No Comments »
Friday, August 15th 2008
If you are going to run a home based business, you need extra insurance-that is, you’ll need insurance that most other people don’t need. It’s more than worth the premiums.
Running a home based business means you are self-employed and therefore you are totally responsible for your financial future. You enjoy all the freedom that comes with this, of course. You can travel on vacation whenever you want. You don’t have a commute except down the hallway from your bedroom to the den, or something like that. You set your own hours.
If you have a great week you can reward yourself by taking off on Friday-nobody can fire you for that! Your dress code is anything you want it to be. You can always be there for your family. You can eat whenever you want. And, hopefully, the greatest reward of all is you are making a substantial amount of money.
But the greater one’s freedom, the greater one’s responsibilities. Nobody can make the hard decisions for you: everything is up to you. If you make a bad guess, you pay the price and have no business pointing your finger; just as if you make a good call you reap all the rewards and get all the glory.
Thus, your home based business is your life’s blood. What would become of you and/or your family should something happen to you to make it so you can’t run your business for a while? What if you are involved in a serious car accident? What if you become extremely ill? What if a thief steals your computer and files one day when you’ve taken the family on vacation? What if there’s a fire that burns down your house and destroys your computer?
All of these tragic scenarios, while unlikely, are possibilities that must be considered.
You need to take a correct assessment of your business’ worth. In the case of a home based business, that probably won’t involve much in the way of equipment. You have a computer and a desk, perhaps a telephone for equipment. You likely don’t have any inventory (unless you’re running an eBay store), and even if you do it’s not going to be a huge amount.
So the business’ worth is going to almost entirely be how much money you make from it. If you’ve had your business for a few years you can look back and assess this. But if you’re starting out, you’ll have to take a guess based on what others running a similar business are making and on the stated income potential from the company (if you are an affiliate marketer).
So once you have that figure, you need to purchase disability insurance and home owner’s insurance in amounts that can cover you should you be out of commission for a while. You also need to have your own health insurance policy that you pay for (I recommend a high-deductible, lower-premium policy that includes a Medical Savings Account).
You should also have sufficient life insurance to replace your business income should you die an untimely death and if you have a family. Consult with a financial advisor to get these numbers right.
Your home based business is your business, your money, your staff of life. Insure it as you do all of your other valuables.
posted by Chris Simpson
No Comments »
Can't Find
It Here? Try Searching Google!
|
Leaders
Club is the best marketing resource company period.
If you are serious about your
online business, then Leaders Club is for you. They will provide
you with an individualized success plan, and a personal success
coach to help teach you everything you need to know about
network marketing and then some. They even guarantee their
leads. No other lead company I know of can give you a guarantee
on their leads like Leaders Club. If your serious about your
home business, then take it to the next level today, and join
Leaders Club! Click below for all the life changing details.
 |
Tell A
Friend About This Site!
|
|
|
|
|
|
|
Jobs!
Offering multiple income sources. 90 day no questions asked
Risk FREE Trial! Start earning TODAY!
Subscribe
To The HomeNetPro.Com
Chronicle
